Shipping & Payment

Effective from: 28 September 2026. This English translation is provided for information purposes only; in the event of any discrepancy, the Hungarian version shall prevail.

This page describes the shipping and payment methods available in the Webshop, together with their fees and conditions. The detailed rules of purchase are set out in the Terms and Conditions.

1. Shipping methods and fees

The fees shown are gross fees in Hungarian forints (HUF). The delivery fee depends on the size and weight of the products ordered: the system calculates from the contents of the cart which parcel size and weight band applies. The conditions for free delivery are set out in the list above. The delivery fee applicable to the order – and whether the order reaches the cart value qualifying for free delivery – is calculated and displayed at checkout before the order is submitted.

We deliver exclusively within Hungary, to addresses or pickup points in Hungary.

2. Home delivery and parcel lockers

2.1. GLS

With GLS home delivery, the parcel is delivered to the address provided by a courier of GLS General Logistics Systems Hungary Kft. If you select a GLS parcel locker or ParcelShop, you can collect the parcel from the locker or ParcelShop selected at checkout on the GLS map, following the notification sent by GLS.

2.2. MPL (Magyar Posta)

With MPL home delivery, the parcel is delivered to the address provided by Magyar Posta Zrt. If you select an MPL parcel locker or PostaPont (where these shipping methods are offered at checkout), you can collect the parcel at the pickup location selected at checkout on the Magyar Posta map, following the notification sent by Magyar Posta.

The carrier’s map is an external service: at checkout, we only load it if you click the “Load map” button. Information on the data processing involved in loading the map is provided in section 2.3 of the Privacy Policy. If the map cannot be loaded (for example because your browser blocks it), please choose another shipping method or contact us via the Contact page.

2.3. Notifications and failed delivery

For the purpose of delivery, we transfer your name, delivery address or selected pickup point, phone number and e-mail address to the selected carrier, which may notify you of the arrival of the parcel by e-mail or text message. At parcel lockers and pickup points, the parcel can be collected within the period set by the carrier's rules. If the parcel is not collected and is returned to us, we will contact you; the cost of redelivery is borne by you, unless the delivery failed through our fault or the fault of the carrier.

3. Dispatch and delivery time

We dispatch the ordered products as soon as possible after confirming the order or, in the case of bank transfer in advance, after the full amount has been credited; after dispatch, the parcel arrives in accordance with the carrier's delivery schedule. Unless otherwise agreed, we make the products available to you no later than 30 days after the conclusion of the contract. If the fulfilment of your order is delayed, we will inform you by e-mail.

4. Personal pickup

Personal pickup is available in Kiskunfélegyháza, Kecskemét and Budapest, free of charge, by prior arrangement; the pickup points are listed in section 1. After confirming the order, we will agree with you on the exact place and time of collection by e-mail or by phone. For personal pickup, you can choose at checkout from the payment methods offered for this shipping method.

5. Payment methods

5.1. Bank transfer in advance

The details required for the bank transfer – the name of the beneficiary, the bank account number and the amount to be transferred – are communicated on the page displayed after the order is submitted and in the e-mail confirming the order. Please state the order number in the payment reference. We dispatch the parcel, or prepare it for personal pickup, after the full amount has been credited. If the amount is not received within the deadline specified in the confirmation, we may rescind the contract by notifying you by e-mail.

5.2. Cash on delivery

With cash on delivery, you pay the price of the products and the delivery fee to the courier or the delivery agent upon receipt of the parcel – in cash or, if the delivery agent offers this option, by card. The cash on delivery fee depends on the value of the order and the delivery method selected. The cash on delivery fee is displayed at checkout before the order is submitted; this fee does not exceed the costs we actually incur in connection with this payment method. Cash on delivery is not available for personal pickup.

6. Invoice

We issue an invoice for the purchase, which we send in electronic form by e-mail.

7. Receipt of the parcel

Please check the parcel upon receipt. If the packaging is damaged, ask the courier or the delivery agent to record the damage (draw up a report), take a photograph of it and notify us as soon as possible. Failure to do so does not affect your rights under the legal guarantee and product warranty. The risk of loss of or damage to the product passes to you when you, or a person designated by you, receive the parcel.

Detailed information on your right of withdrawal is provided in the Withdrawal Information, and on your rights under the legal guarantee and product warranty in the Terms and Conditions. If you have any questions, please contact us via the Contact page.